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Best of Harriman

Roberts Auto Repair has been selected
for the 2014 and 2015 Best of Harriman Awards
for Auto Repair Shop

Google Rating

 

"I had to take my mountaineer to have brakes and rotors replaced it was in bad shape but thanks to Roberts Auto Repair I am back on the road! I want say they are honest, affordable and fast! I didn't even have to worry about getting back home they were nice enough to give me a ride! I love doing business there! They make you feel like family! Being treated like that sure makes a stressful day a lot less stressful! I want to give a big thank you to Jason Roberts. I will continue to bring you my vehicles and send my family and friends your way!"

"Jason and the gang at Robert's Auto have done a lot of work on vehicles for me and members of my family. They always do a great job and are local! I would recommend them to anyone." - Becky Ruppe

"What great service. The mechanic took pains to make sure my car was safe. he went out of his way to be as helpful as possible and I feel I was treated fairly. Everything that was done was explained to me. Very professional, and these guys care. They will receive my continued service." - Rachel Edmondson

"First time customer I was very pleased with the communication and honesty while dealing with Jason . I needed my car fixed that day and when I rode home my car rode great !! Thanks" - Craig

"Best, fastest and most honest mechanics around! Have used them for years, and will always use them! Keep up the great work guys!!!!!" - Jennifer Human

"You couldn't ask for a better man with a better crew! Jason and his guys got me back on track when my truck broke down on a work trip. The overcame multiple setbacks my exact part and found the only replacement part in 100mi radius wishing the hour. I've got enough know-how to know that he got me better parts at a better price than I could've found ANYWHERE else. If you're looking for the best service with honest folks at a fair price, do yourself a favor and call Jason at Roberts Auto Repair. I'll be sending everyone I know his way! Thanks again guys, you really saved the day!" - Billy Robinson

"Thank you Jason N Kaylene Roberts for fixing my car. You went above and beyond to make sure it got done right. I appreciate your honesty. Thank you so much. I will highly recommend your Auto Repair Shop."

"Jason and the team were fantastic. My daughter's brakes went out suddenly and she was traveling out of state. Jason was able to take her car immediately and get the brakes done. The price was a hundred dollars less than other quotes and was done in record time. They are awesome!" - Tina

"I had an emergency with my water pump and he fixed my truck good customer service good price, I will bring my truck back there again" - Joe Colon

"Roberts auto is the greatest. They are so friendly and treat you like family. I was in and out in a timely manner. Kenny the mechanic is so knowledgeable and very impressive. They guarantee their work. I am so happy to find a hometown mechanic that you can count on for all your auto needs. If you have any problems with your vehicle, Roberts Auto is the place to go." - Ronda Murray

"Been using Jason for 12 plus years. He's the best, wouldn't go anywhere else. Good prices, great service and he guarantees all his work. Honest and dependable" - Bonnie Maxwell

"Comments*: Traveled into Harriman Tennessee for a funeral and our alternator failed stopped in and not only were we treated with amazing customer service we also got great pricing. Thank you so much for making our day smoother. I will definitely make sure that any of my future trips to harriman I stop in for any repair needs. You guys rock..."
- Dawn Cantrell

"They are great the price is fair and workmanship is alway terrific. I always recommend them to my friends."
- Bud Wiley

"My wife and I moved to Kingston about 11 months ago and had several issues with our two cars. We checked with dealers and found out they were outrageous in time & price. Found Jason on line and brought my car to have the repairs. He was fast and fair. He will do my work in the future." - Larry Koch

"Great service at Roberts. They are some hard working guys over there. Do you prettty good on pricing too." - Eric Reichard

"Outstanding service. Just moved here a month aga and my car breaks down. After reading the reviews I though I'd give it a try. Jason had my car in and out of there in remarkable time. He even took me home during the repair and picked me up when it was do Everything! What customer service! Highly recommend!"

"I found myself in q quite a pickle when the radiator started leaking on my truck. I needed a mechanic and i needed one immediately. I started searching and found the number for Roberts. I called them and was told to bring it straight over. Jason came out and looked at it and we noticed it was busted. He pulled it into the garage and had his son give me a ride home. A couple hours later he called me back and said it was ready. Great customer service and a very reasonable price. I have found my full time mechanic and would highly recommend him to any and everyone. THANKS JASON AND ALL THE REST OF THE GUYS. You are greatly appreciated." - Phillip Weldy

"Jason is THE BEST! Whether it be mechanic, manager, boss, father, son, etc!!!! He is absolutely one of the MOST respectful, respectable, honest and caring person I've been blessed to meet in my 62 years!!! Love and TRUST this man and thank Rusty Campbell for recommending him to my husband." - Carol Sexton

"I was on my way to Nashville Tennessee from Fredericksburg Virginia where I ran into a issue with my 2014 Mazda 3. I had a bunch of lights come on that freaked me out being I was in an area I was unfamiliar with. I pulled off the highway and googled a car maintenance shop and Roberts Auto Repair cane up and immediately headed their way. I was ready to fork up what ever money just to make sure I wasn't going to be stuck. I approached their shop and was hoping to come across good people that were willing to help. Their staff stopped what they were doing to check the computer in my car. They were able to figure out the issue and were very friendly. I was surprised on how willing and able they were to help me out. I'm sure they have a lot going on with their garage filled but they took the time out of their work day to help me out. Just a random guy. Shows that this place is ran by good people. Very thankful" - Mitch Young

"Very professional experience. Fast and friendly service. Dropped off my car, having no idea what was wrong with it. Within 24 hours, they had figured out the problem, ordered and received the part and had it fixed!!!! I'll never go anywhere else! Can't thank them enough!!!" - Leah Jones

"We have used Roberts Auto for sevral years. Have always found them to be exceptional professionals. They have been friendly ,fair pricing, excellent mechanical skills. I highly recommend them and will continue to patronize their business."

"Honest, trustworthy, personal service with a smile! Took our 2000 Nissian Max after having a fuel pump put in , mass air flow sensor cleaned car still sputtering and wouldn't run right! Took it to Roberts , 24 h turnaround fixed replaced the coil and the old ghost is back riding like silk! Good work and stands behind it! It wasn't an arm and leg either! Will use again, Thanks Jason &staff!!!" - Roz & Coach Pankey

"Went to 3 places in harriman very high prices took my van to Roberts got a difficult seal put in professional attitude all the way. Highly recommend them." - George Futrell

"I just picked my car up from Jason and I am very pleased with how well it's running now. i took it in for a few major repairs and they fixed it quickly, which was important to me since it was my work vehicle. They also kept in touch about a couple of other things that needed fixed that I wasn't aware of. I am very appreciative of the help they gave and how friendly the entire staff was, and being able to answer all my questions. On top of all that the price was great compared to others I had checked with. I would highly recommend anyone in need of excellent, quality work that will be finished in a quick amount of time to go to Roberts Auto Repair. I'm already planning to take my next vehicle to them next week. Thanks guys for your hard work!" - Chris Gilmore

"Thank you so much for fixing the a/c in my car! It works like a charm! I couldn't ask for a better price. Enjoy your vacation because you deserve it!" - Samantha Ryans

"I was very pleased with the service to my van as well as the friendly staff. I will definitely recommend this shop to my friends." - Larry Hood

"Roberts Auto Repair is the best! Very fast, reliable, and very reasonable on prices. These days it's hard to trust people but Jason always shoots you straight and very knowledgeable on what he is doing. It makes me happy to see someone give credit back to the Lord and I have seen Jason write in social media thanking the Lord for a good week at his shop. Roberts Auto Repair is #1 in my book!" - Tonya Simmons

"Roberts Auto Repair is A+. I was told by a big dealership that I needed multiple repairs that were going to cost a fortune. A friend recommended Jason who looked over my truck and assured me that I did not need any of those repairs! I was thankful that he was honest and didn't try to fix things that didn't need to be fixed. I will now be using Jason and his team for all my future auto repairs and recommend them to all of my friends." - Leona Long

"I dropped my car off late Thursday evening and Jason called me around 1:30 Friday afternoon and told me my car was fixed and ready to go.I know nothing about cars but I do know people and the people at Roberts Auto Repair are awesome people, Resonably priced and they tell you the truth about what is wrong with your vehicle. I will go back for any work needed on my car. I am a very satisfied customer." - Melissa Stout

"My husband and I took our car in to get new breaks and Jason and his staff did a fantastic job! My mom is always happy with the quality of service she receives when taking her car in for work. We highly recommend this team to work on your vehicle! Professional, not over-priced and great work! Can't beat that." - Amanda

"Jason and his staff are fantastic. I took my Mustang in because of road noise and needed to know what was causing it. Within minutes Jason had diagnosed it as a rear end noise and proposed a very affordable solution. Unfortunately the rear end he ordered was defective due to no fault of his own, however, diagnosing exactly what the problem with the defective rear end took a lot of work on the part of him and his staff. Once they determined what the problem was, he ordered me another rear end without complaint. He installed the second rear end, which is working perfectly, and even though there was a tremendous amount of extra work on his part, I was never charged more than the original quoted price. To put it simply, his number one focus was customer satisfaction, and he did not charge me extra for it." - Robert

"Great service fast and easy to deal with best auto repair in town my experience was great fast and friendly."
- Devin Starnes

"Great work! Found out through a different repair shop that my a/c compressor had gone out and was referred by a friend to Jason at Roberts auto repair. I am very pleased with how fast and efficient he was with the repair and at such a good price! We will continue to use them in the future!" - Monica Norton

"They did a great job on my car... We're very friendly every time I called to check... Cause I just knew it was going to be something worst than I thought... Good pricing and worked with me on the payments since I didn't have it all at once... Very friendly service... If you need auto repairs I suggest you go here" - Jessica

"I have found THE auto repair shop! Took my truck in sick, and it came out running great! Service was fast repair cost was very reasonable. Jason and his staff are professionals. I highly recommend Roberts Auto Repair"
- Darin McDaniel

"Was recommended to Roberts auto repair for a heater coil to a 2006Jeep Liberty.Boy was I glad I found rhem.It is my wifes work car and she drives around 300 miles a day.They got right on it that day and had it took apart and put back together in a day and a half.When it came to the price I was told by another shop what they would charge and I about fell over.Then Jason gave me a price and it was almost half what I was told at another shop.When they got it torn apart they found another problem and I think they was totally fair on it also.In short I WOULD HIGHLY RECOMMEND ROBERTS to any and everyone!!!!Felt like someone who I could understand when he explained the problems to me.Im not a real car person so it didn't fill like he was talking over or down to me.Makes you fill comfortable.Thanks again and he will be my stop from now on if any car trouble comes up again" - Bryan

"Friends requested we take our auto to "Roberts Auto Repair" we were impressed with the ability of everyone who worked on our truck. The work was wonderful and the time it took to settle our problems was magnificent. We will recommend that all of our friends and associates utilize his services." - Milton and Sandra Lewis

"The first time I met Jason, owner of Roberts Auto Repair, I felt completely at ease. My Honda needed many repairs, and I was scared of the cost, but Jason gave me an estimate that was way below what I thought it would be, and I believe I paid less then his estimate. I have taken my car to Roberts Auto Repair since. It is great to have a place to take your car where they do everything, and leave with a smile!" - Jennifer

"I've used Roberts for a my repair needs. Jason and his team are very knowledgeable and have always done me right!I would recommend anyone in need of car repairs to go to Roberts!" - Ashleigh Luffman

"Took my son's Hyundai to have brakes put on. The guys were super helpful and more than fair on price. My brakes on my GMC locked up on the way to pick up my son's car but the guys were able to fix it in no time at all and had us back on the road. Would recommend these guys anytime!" - Betty Lee

"I've been looking for a new auto repair shop since the one I'd been using went out of business. The starter on my 1999 Toyota 4-Runner went out and I was referred to Roberts. I found them to be fast, friendly, fair, and professional. They had me up and running before noon the following day. Jason and his crew are good people to deal with and provide excellent service. Jason told me up front that his goal is to provide good, quality service and gain repeat customers; they accomplished both, in my opinion." - Roger Richmond

"My wife has a 2002 Mercedes which was running so bab and has over 200,000 mile. She will not let me get rid of that car. I took it to Roberts Auto Repair and Jason and his crew made it run like new. Thank You, Thank You, Thank You.
HAPPY WIFE HAPPY LIFE" - Bud Wiley

"I was very pleased with the service that Jason Roberts and his staff provided for service on the car:) I found Jason to be prompt with the amount of time to service the car and very efficient and knowledgeable in his work. I would most absolutely send anyone for service to Roberts Auto Care. Thank you for a job well done!" - Donna McCammon

"Very happy with the work Jason has done for me. The work was reasonably priced, and he stands behind his work. If you are looking for a mechanic this the place to go." - Doug Bailes

"Jason replaced our radiator in under 45 minutes after our old one split. This all happened at 4:15 in the afternoon when most people are winding down. We were traveling home and were still three hours away. Can't thank him enough for his kindness and excellent service. All this and his price was better than expected. Hats off to him and his crew!" - Todd Spangler

"Jason Roberts auto repair is the only place I will take my car for repair. They're very professional and don't over charge and they won't cut corners on your car. I promise you will not be disappointed. These guys are really good."
- Judy Yeager

"I highly recommend Robert's Auto Repair. We were on our way to Nashville when our car started shuddering. I called Robert's because of their good reviews. We were greeted upon arrival and they immediately took the car to inspect it. They had a diagnosis and parts ordered within minutes. Unfortunately, we had an appointment we couldn't miss in Nashville and did not have time to wait for the parts to deliver. Jason was not only honest that he thought the car would be okay to drive the rest of the trip without fixing, but he didn't even charge us for the time he had spent looking at it. Thank you so much!!" - Kimberly Mebane

"Jason recently replaced a wheel bearing and serviced the air conditioner in my truck. He did the work quickly and very affordably! I would highly recommend Roberts Auto Repair!" - Drew Bowman

"Jason did work on both of my cars the work was done well and finished on time and he saved me a lot of money over other estimates. Thanks very much!" - Ross Gellman

"Roberts Auto Repair provides quality professional service and gets the work done as promised. Jason is trustworthy and knowledgeable about mechanical problems and repairs. I would recommend them to anyone who needs to have maintenance or repairs. Simply the best!" - Carolyn Park

"We just moved to the area and the transmission went out on our truck. We didn't think we would be able to afford to get it fixed but Jason was very fair with his prices at a time when he could have totally taken advantage off us if he wanted to. They did a great job and got the work done quickly. Even more importantly to me when there was a problem Jason stood behind his warranty 100% I will definitely be going to Roberts for everything in the future."
- Jason Owens

"I would recommend Roberts for any car repair from minor oil changes to major overhauling. He has done needed repairs on both of our vehicles; he is affordable, and he and his crew go out of their way to make sure their customers are satisfied and treated with respect." - Neva Lang-Peters

"As a single mom that knows nothing about cars it was really hard to find an automotive professional I felt I could trust. I have older cars with special needs and Jason was able to help me not only quickly but without having to have an appointment. I work long hours and only have an hour for lunch and he was able to fix my car on my lunch hour. I feel like he is honest and professional and true to his word. Not qualities I have experienced in the past with auto repairs. I highly suggest everyone with auto needs to call Jason at Roberts Auto Repair. I know I will never go anywhere else!" - Cindi Porter

"I have brought my car for 12 years. Jason has always done me right as being a single female means a lot to me. If someone needs auto repair l tell them about Roberts Auto Repair......Thank you Jason" - Darlene Parks

"Best experience for car repairs around!" - Carol Redd

"Robert's Auto Repair does good quality work at a fair price. If there is a problem they stand behind the work and make it right. Jason runs a good honest business that I keep going back to." - Jeff Proctor

"I found myself in q quite a pickle when the radiator started leaking on my truck. I needed a mechanic and i needed one immediately. I started searching and found the number for Roberts. I called them and was told to bring it straight over. Jason came out and looked at it and we noticed it was busted. He pulled it into the garage and had his son give me a ride home. A couple hours later he called me back and said it was ready. Great customer service and a very reasonable price. I have found my full time mechanic and would highly recommend him to any and everyone. THANKS JASON AND ALL THE REST OF THE GUYS. You are greatly appreciated." - Phillip Weldy

"I asked Roberts if he would fix my jeep right away cuz my heat went out on it and I have a little daughter, and can't go without heat in the cold frigid air, and he went and immediately pulled it into his shop and started working on it, and got it working fine within the next 2 hours!! I highly recommend Roberts Auto repair!! Great customer service. They are absolutely the best in Roane county and surrounding area!!" - Merle Miller

"We are switching from the dealership garage to Roberts. We felt that he cares about his customers and stands behind his work. His prices were reasonable for the amount of work he needed to do. To the best of my knowledge the work was well done. We'll be back!" - Mary D

"I ran into trouble when I was least expecting it, when my ford expedition decided to break down, I called several auto repair shops and I got the best price from Roberts, he was upfront and honest and very reasonable price with what they done, Robert and his crew done an amazing job, my truck runs better than when I drove it off the car lot, so thanks Robert and others that helped fix it!!!" - Tammy

"We were traveling from Washington, DC to Madison, TN, when suddenly, the engine overheated. So we check the internet for auto mechanics in the local area and Robert's Auto Repairs pops up and we thought, because we are all women that this was going to cost us big time, but it was the total opposite!!!!! When we called, we were treated with such great customer service over the phone, we didn't even want to look any further. He was trying to get our location to tow us in, but we decided to let the car cool off instead. Once the car cooled off enough for us to attempt to drive it to his shop, which was about 7.5 miles away, we couldn't have had a better experience. We were treated really good and the price did not hurt our pocket books either! Everybody was so nice, friendly and courteous. Once they got us up going back on the highway, "WE DO IT ALL" is an understatement! A call comes in and guess who is calling, Robert's Auto Repair, checking to see if things are going ok! We all was like did he just call to get a car status update! How wonderful is that? I mean it just made our day. They fixed our car as an emergency fix! They got us in and out in less than an hour, I kid you not! Great customer service, great group of guys, I highly recommend Robert's Auto Repair. Oh and ladies Robert is real easy on the eyes, if you know what we mean! LOL :-)" - Angela, Shone & Alysia - Washington, DC

"I went to Roberts Auto Repair to have them replace a part. I already knew which one and I had it with me. They double checked me and went to work on it right away. They were done within an hour! They also test drove my car post-repair and alerted me to a few other problems which they said they'd be happy to fix. He even gave me a quote for the suggested repairs. Thanks so much for all your help!" - Alicia Novoa

"On our way to NY our van broke down and we were stranded! We called Roberts Auto Repair and got the help we needed! Super nice and helpful they repaired our van with no problem! We loved our services and will always be thankful to our friends at Roberts Auto Repair." - Negra

"I wanted to say that I'mm so blessed to find Roberts Auto Repair because I've been looking around for someone to trust with my car so I'm very thankful that we found him" - Malika Meury

"Amazing work on an older vehicle. Friendly, beyond fair, this place has it all. Quick, precise, and reliable service. Has my baby running better than ever!!" - Walter Cox

"My family and I have always received excellent service from Roberts. I trust my car to Roberts because they are reasonable, willing to work with you and your schedule, and efficient in their work in getting my car ready for the road. If you are looking for someone who puts pride and effort into their work, that's Roberts." - Alexandra B.

"Roberts Auto Repair is very competent and we are pleased to report that we can recommend with all confidence that he will do all our maintenance professionally. You can be assured that you will get a good job done." - Linda & Steve

"Jason is a good Christian man that can be trusted and he performs quality repair work. I would recommend him to anyone!" - Randy Ellis

"Besides guaranteed great work and very reasonable rates, what I like the most about Roberts Auto Repair is that Jason doesn't try to "sell" you a repair. He's honest and straight forward about what is going on with your vehicle and the cost to fix it. I'm happy to know I have a place that I can depend on when needed." - Alison

"Just wanted to let the people in Roane County know that located over in Midtown there is place called Roberts Auto Repair....they do complete engine repair, brakes, computer diagnostic, and the list goes on. I am a single woman and when my vehicles tear up I need help...I did not know a thing about the owner nor the work they did...but I needed help cause my transmission went out...I called and They came and picked up my vehicle and then brought it back to me fixed.....I was amazed about this at the beginning....usually I have to find someone to take me home and then find me someone to take me to pick my vehicle up....but Jason found out my situation and he helped me out..my little truck got fixed and on the road again...this place of business is run by a Christian young man...yes Christian....and he will treat you right...plus something else I noticed is there is no language used that hurts the ears of children...not one time have I talked to him that he doesn't bring up The Lord and how good The Lord is....yes I too must agree if you need car repairs then give him a call...865-882-7336...you will not be sorry ...Yes there is still good people on this earth ...in business...that know how to treat a customer right" - Marita

"Thanks so much to Jason and his staff at Roberts Auto Repair for the quality service and repair of my car recently. Their customer service and quality of work are impressive. I am so happy to have found them and will use them for all my car repairs in the future!" - Sherry Plemens

"I highly reccomend "Robert's Auto Repair" for all of your automotive repair needs. Jason and his staff are curteous, professional and very helpful. Prices are reasonable and they always get our vehicles taken care of in a very timely manner." - William & Robin Nichols

"My wife and I had our alternator go out a half mile from the shop. Jason drove out and gave us a jump, put a new alternator in and had us back on the road quickly. They were fast, fair, and friendly." - Chip

"I want to thank Jason and his crew for always being there whenever I call. They are very professional and very reliable. I was a single working woman at the time and not sure about mechanics, and I was recommended by a friend of mine and he said to take it to Roberts Auto, so not sure yet,I called Jason and I am so glad I did. Jason does a very good job on my car everytime I need him and he is very fast, has reasonable prices, and professional. Thank you Jason and your crew for always being there for me." - Kim Poole

"A big call out and a special thanks to the guys over at Roberts for getting me down the road after a break down on hwy 40... The guys where very helpful, did the repairs immediately and were extremely resonable with their charges... Anyone that should find them self with an issue can rest a sure these guys are great." - Albert

"I will never take my car anywhere else! I went in around 3 p.m. with a bad brake problem and told him I needed it fixed as soon as possible and it was ready the next morning. Very friendly service, very reasonable prices. They also found some other things wrong with my car that could have been very dangerous had I continued driving it. I have found myself a new mechanic and will not be going anywhere else. Thanks guys!" - Ashley Ruppe

"I had to have my brakes fixed. Robert's Auto worked on my car in a speedy manor. He was honest, up front with the price and explained everything to me that needed to be done in a way that I could understand. I plan on using this garage for all auto repairs in the future." - Yvonne

"Jason and his boys saved me from one heck of a pickle. While not only getting my truck from the side of highway to his shop(in under 30 minutes), they saved me a second time a few days later when something else went wrong(very wrong). Friendly, knowledgeable, and great at what they do. I'd recommend Roberts to anyone who needs quality work and appreciates a well run business." - Walter Cox

"Robert 's Auto Repair is great! Not only was the cost way under what I expected to pay but they had it finished before noon.. the SAME DAY! I would recommend them to anyone!" - Steve

"We had a huge family emergency that left my husband at home with a truck that was leaking power steering fluid. I called Roberts Auto this morning at 8:30, had it towed by 9; and it was ready to go before 11:30. I will be using his services from here on out! Outstanding customer service! Thank you so much, Jason!" - Merilee Reagan

"I am so glad that I took my car to Roberts Auto! I was pleasantly surprised at how quickly my car was towed in, diagnosed, and repaired! Wow, fuel pump was out and it was fixed in 2 hours! The cost was also very reasonable! I will definitely be taking my car there from now on! Thanks Jason and Co.! I really appreciate the great service!" - Tracy Clem

"We have been pleased with service on our Chevy and Toyota. Extremely nice and honest." - Lynn Peterson

"Mr.Roberts has repaired vehicles for our family for several years. We've always been pleased with his work and his willingness to explain what work needs to be done. He even came to our location once to look at a truck for us. We are so pleased with the work he has done on our Toyota Sienna." - Melody

"I've had Jason and the guys work on my vehicles for several years. Always received Great, fast, professional service. Jason is always a phone call away and I appreciate and feel confident in his expertise." - Judy Smith

"Roberts Auto Repair recently fixed a power steering fluid leak in my car. The repair was done quickly and their price was more competitive than other local shops. The best part of the experience was the customer service - the owner personally contacted me after business hours to make sure that my car was running properly and that I was satisfied with the repair. Roberts Auto Repair is a fair, honest business that cares about their customers and I would highly recommend them to anyone!" - Drew Bowman

"Definitely my go-to guy from now on! SAVED me $898 & 10 hours of time! The "certified" mechanic at a Maryville dealership diagnosed my problem as a $516 cooling fan issue. Next day, my PT Cruiser overheated AGAIN! $20 in gas & 3 hrs later, his next guess was a $165 thermostat. I declined & stopped by Roberts where Jason correctly diagnosed it as a plugged radiator which he replaced for $318! Had I let the "certified" mechanic at the dealership replace the thermostat, the ultimate repair bill would have been $516 + 165 + 475 (radiator charge) = $1156 IF they had guessed correctly on the 3rd try. Jason took me to & picked me up from my dr. appt - no charge. Trip from Ten Mile to Maryville 3 times would have cost me $60 in gas, 6 hours in drive-time and another 8 hours wasted time sitting around the dealership. SHOP LOCAL AND SAVE $$$$. Great customer service! Thank you, thank you, thank you!
- Carol Redd

"Roberts Auto is honest Christian based business whose quality of service and value has always exceeded my expectation in knowledge, time, and friendliness. I highly recommend this company." - Dr. Dale Henry

"I don't even know where to start with Roberts Auto Repair.. I dropped my car in Thursdayaround 12 and he had it fixed by 4.. This is one reliable man and will tell you like it should be told. With me being a woman most men in this field try there best to take advantage, especially since i know nohing about cars. Not only do him and his guys do a great deal of work but he's affordable. I won't take my car anywhere else! He's never let me down!!! BEST MECHANIC IN ROANE COUNTY !" - Kelly Hamilton

"Jason and his guys have done it again. Our van broke down on Wednesday night and had to be towed in to Roberts Auto. Jason and his guys had it fixed by 1 p.m. on Thursday. Where else can you get such fast trustworthy service?"
- Gary Collins

"Really appreciate the honest opinion and upfront pricing about the work needed to get my 2500 truck back into shape (4-5 items mainly leaks). The best parts were how fast the repairs were completed and the reasonable price. We will definetly be back for any future work on my vehicles. Thanks again" - Jeff A.

"I have had several vehicles at Roberts Auto. Jason is a personal friend of mine. He always does outstanding work, and is very professional at what he does. His knowledge of auto mechanics is second to none. He is good at what he does. His employees have their act together also. Recently I took my 2006 Chevy Trail Blazer to him to fix a problem that Carmax was suppose to fix and did not. What I like about these guys is that they will bring you into their shop and show you what they done. They wont just tell you they did it like some other mechanic places. Whatever your problem is big or small these guys are the ones to call on!!" - Alvie Ward

"Jason Roberts Repair is the best place to take your car they treat you like family and they don't take you just for your money, you go Jason, have a bles day" - Teresa Grutzius

" I have been doing business with Roberts Auto for a number of years now. I have usually had to call suddenly when things need repaired and got in and repaired the very next day. I don't have to worry if the work that Jason tells that they did was performed or that it was really needed! I recommend Roberts Auto if you are looking for good, quick and reliable and trustworthy service!" - Gary Collins

"My wife's car had squealing rear brakes so we took it to Roberts Auto Repair. Jason looked at it and said the brakes were fine and that it was just a brake dust. He cleaned them and told us how to prevent it in the future. He was very generous to us and very nice. I have a new mechanic that I would recommend to anyone." - Corey Anderson

"Best deal on shocks replacement in the area. Would do it again." - Matt J

"I am of the opinion, based on the work performed for me, that Roberts Auto Repair is one of the finest, dependable auto shops in this immediate area. There is a staff of knowledgable mechanics, well mannered and always in a position to satisfy the customer. I highly recommend Roberts Auto Repair to anyone who wants great, dependable auto repair. I say all this because for a long period of time I have been looking for a responsible auto repair shop and have been unsuccessful until I came in contact with Roberts." - Pete Berlinski

"Jason and his staff service, repair & schedule regular maintenance on my fleet of company vehicles. He is prompt, reasonable in cost and he always takes care of any issues. Couldn't keep my crews on the road without him. Thanks a million!" - Maid 4 U, Joe Ann Turner

"We were headed to gatlinburg TN when we noticed smoke coming from the back of the car and we pulled into Roberts Auto Repair and they were the nicest people I have met in a long time! They fixed what needed to be fixed in a short amount of time the price was the best around! I would recommend this place to anyone Passing through! Thanks again!!!" - Melissa Alldredge

"Roberts Auto does really great work.they are very reasonable price and they get to you fast not having to wait days for them to get you in. I recomend Roberts Auto Repair, they do great work." - Mark Brannon

"I would recommend Roberts Auto Repair to anyone requiring maintence on their automobiles. The staff was friendly and the service was extremly fast. My truck was towed in one morning and they called the next morning to tell me it was done. Excellent job and super friendly staff!" - Trula

"500 miles from home. Steam pouring from your hood, lights on the dashboard flashing, emergency exit from the interstate. Friday afternoon so will probably have to wait to Monday to get it fixed. Worst nightmare, right? UNLESS you have a local person point down the street to Roberts Auto Repair. Less than two hours later I have a new radiator, paid a fair price and am on my way to my grandchildren. I have never been treated so well and Jason knew I was from VA and could not be a long term customer. Five stars are not enough! May God continue to bless him, his family and his business!" - Roy Blocher

"I have used Jason for at least 5 years for car repairs/maintance. However on a recent trip home from Fl, my car was not running right. I was in Atlanta and after stopping at a repair shop and them diagnosing nothing but loose battery connectors they told me it was fixed. 10 miles down the road it wasnt,I called the shop hoping they were there, Jason answered and was able to tell me what the problem was over the phone and reassured me on what to do. I made it home safely, Jason called that afternoon to make sure I had made it home ok. I was in his shop Monday am and my car correctly diagnosed along with a much bigger problem than we had realized and fixed in a timely matter. It was my motor and Jason took the time out of an extremely busy schedule to call around to get te best deal on what I needed. I consider Jason and his team the best in their business. They listen to you, give you the fairest prices you will find anywhere around here and clearly hundreds of miles away and make you feel comfortable with what is going on. I will use Jason and his shop for the rest of my life..." - Tammy Davenport

"I was referred to Jason,by a mutual friend,when I was a single mom. Not knowing anything about cars, it was comfort to be able to trust what I was being told about my cars. I have found the services at Robert's Auto Repair to be professional, reliable and reasonably priced. I return and that is the best compliment I can give!" - Pam Perdue

"Jason, just want send a thank-you for the very reasonable charges for repairing my Stratus. It is so difficult any more to find auto repair service that is reasonable and doesn't cost an arm and a leg! I think I've found that. (plus you all seem to know your business, which is also hard to find anymore).
Once again, thanks!"  - Thomas(T.P.) Dunn

"I  have never trusted any mechanic/auto repair business.Jason has restored my faith that there is still at least one honest, dependable and trustworthy auto repair shop in the universe.Jason and his crew are 110% AWESOME!I would recommend ROBERTS AUTO REPAIR to any one who is looking for a honest and reliable auto repair service." - Loretta McLean

"Jason and his crew were professional, quick, thorough and prices are very reasonable. I won't bring my car anywhere else."
- Linda Kouril

"I was lucky to be referred to Jason and the guys almost a year ago. My only form of transportation decided she wanted to break down and leave me stranded. A 'friend' of mine attempted to try to fix it only to make matters worse. A client of Jason's that I've known for several years told me to take it to Robert's, that he wouldn't trust his horse and carriage to any one else. I did as he suggested and I have been taking it there every since. When Jason says, 'Your car will be ready tomorrow', it's ready tomorrow.. I'll comtinue to take all our vehicles to Robert's Auto. I highly recommend them. They treat you like a human regardless of your knowledge of cars..."
- Charlotte Wilson

"Great, dependable, fast and reliable service with the "right" kind of attitude and the "right" price! Would highly recommend." - Russ Bailey

"I was very pleased with the quick and professional service that I received at Robert's auto repair. I was even more pleased when Jason told me about a recall on my car that Pontiac/General Motors failed to mention. Should I ever need any further car repairs, I will most certainly call Robert's Auto Repair! Thanks Again!" - Amanda

"Single female enters a repair shop... You know what happens next. Well not here. These guys were great. I called on Monday and my car was fixed on Tuesday. They were honest, quick and what a fair price. My treasured SUV is getting older and I was afraid that I would not be able to afford the repairs. I have found my new mechanic. I live in Knoxville and I will drive the distance to get their great service. They have gained another lifetime customer."
- Alicia Stewart

"We have been looking for a mechanic for 2 years in our area, always being disappointed, and never getting our cars running properly. I was recommended to Robert's Auto Repair and they immediately knew my problem. They were amazing! My van has never run better. They not only were fast, but they were friendly and trustworthy. I have not only gotten new friends but a great mechanic. Thanks so much! " - Keith and Buffy Allen

"I'm from out of town (Florida) have a BMW X5 and had radiator problems. I was a little apprehensive about taking my car to a small repair shop. However, after getting my car serviced by Jason, I was well pleased with his work, and happy to say I will use his services again if I ever need them. Thank you Jason, may God continue to bless you!" - Shirley

"My brother recommended Roberts to us, and we're glad he did. We've have both our vehicles repaired by Jason, and the repairs were done quickly, professionally and reasonably. I've told everyone I know that if they need their car repaired, Roberts Auto Repair is the place." - Stacy Croley

"We started going to Jason a couple of years ago on the recommendation of a relative. We have been thoroughly impressed with the service and workmanship done on our cars. Jason is honest about what he is doing to the car and he is very reasonable with his prices. We drive from Knoxville to have repairs done and will continue to do so thanks to Jason and the rest of the guys." - Randy and April Tomberlin

"I only trust Jason to work on my truck and my wife's car. Not only does he do an excellent job but he will show you what's wrong and how much it'll cost before he does it. Really honest and a great man to know! Thanks time an time again Jason!"

"Thanks for the great & timely repairs."
- Russell

"I had a great experience at Roberts auto repair. Being a female I was a little worried about being taken advantage of but they took great care of my car and at a good price too!"
- Amy Phillips

"I  was very pleased with the service from these guys. They did the work quickly & had the car ready the same day. Jason & Ken were both so nice to deal with. I will use them again. I now feel that I have reliable mechanics if need. Thank you!"
- Rhonda Justice

"My car started overheating. Jason made time to check it for me right away. We got the part that it needed & he came in early the next morning to fix it so I didn't miss work. They are awesome! You can always expect quality work at a fair price! Thank you!!"
- Karen Anderson

"We moved here from Illinois 2 1/2 years ago. We have had Jason and his men work on our cars as needed. I recently had my 2006 Ford Five Hundred in for new struts and it was done in a very timely and professional manner and at an extremely reasonable price. I had taken it to another company just to have the tires rotated and they discovered the problem but gave me a price that was just rediculously high. I told them to put the car back together and I would take it to my mechanic. We will always take our autos to Jason and we will recommend all the people we can to him knowing he will do right by them and they will be very satisfied with the work just like we have been. I hope his shop stays in business for many many years to come, it sure gives me peace of mind."
- Margaret Shelton

I've had several things fixed here,and they always do a great job,very professional,and the best thing is there lower prices.I had a fuel pump replaced, and a rebuilt transmission installed,I had called around and there prices were very reasonable and fair. I will defently take my 1995 Ford F-150 back there for all future maintance etc."
- Dea Scarborough

"I dropped my car off one day and it was ready the next! They called when they said they would and fixed what they said would. Great customer service and knowledgeable staff. Jason Roberts is my "go to guy".
- Jamie Bailey

"As a Traveling Music producer, I am always on the road. My Truck broke down at 5am outside of Harriman,TN. Grabbed my Blackberry and looked up Shops. i made a great Choice, by Going to Roberts Auto Repair. They Had Me back on the Road Quickly. Professional Service, Great Conversation, and Reasonable Prices. I will Refer Any and Everyone to you Guys in the Future!!!! Thanks...."
- Douglas Chandler

" I had an air conditioning issue and already spent 60.00 at one location, 110.00 at location two, [a 25 year air expert], and was fed up with all the lies and stories. Jason provided me a quick fix in 20 minutes, and quoted me less than both to fix the real issue. Thanks Jason, its been a hot summer with no air.
If you want it fixed, without all the BS, go to Roberts"
- Jeff Uhler

"Just want to say what a pleasure it was doing business here with Jason and his crew at Roberts Auto Repair - I felt welcome and comfortable from the moment I pulled in to the parking lot. I needed brakes and they were honest and upfront with me about the repair and cost (which might I add, was very reasonable), offering to take me home and then bring the car back to me... which was a generous offer. My repair was completed within the hour and I am one happy customer.. I have already referred a business here for their van to be repaired. Thanks for making me and my car feel welcome and well taken care of. Look for more referrals from me."
- Judy

"My car kept overheating, so I was recommended to Robert's Auto Repair by another customer of theirs. They were very friendly and took me step by step with what they did to fix my car. They were very quick and accurate with what they thought the problem was. The prices were VERY reasonable! Jason and his staff were very professional and I highly recommend Robert's Auto Repair to everyone! Thank you Robert's Auto Repair for a terrific job!"
- Kim

"Roberts Auto Repair is superb! Not only did Jason take care of my car, but her took care of me, without hesitation! His staff and Jason himself, are the best in professionalism, speed and quality of work. To top it all off, Jason's is the most economically fair auto repair shop I have ever been serviced at! I 100% recommend Roberts Auto Repair for your every auto need!"
- Jennifer Wilkins

"We were down to 1 car after a 3rd car was totaled in an accident, facing renting a car so my wife could get to work, our previous repair shop going on vacation for several weeks and having a difficult week. They replaced a fuel filter, fuel pump, and changed the oil in less than 3 hours, we were planning for a week. Ken estimated next day without seeing the car. They saved us, we are indebted to them, I left the shop with a huge smile. Please help us by sending business their way. We are humbled by their service to us. We are customers for life. Thank you Jason and Ken."
- Jim & Lisa Bartosch

"My son is a student at Roane St.  When his VW needed work, we didn't know where to turn.  Roberts took care of us quickly and reasonably.  Glad to know they're here if we need them again."
- Dave Harrell

"I own Bill Honeycutt's tree service and speed in repairing my vehicles is very important. Jason and his very qualifed mechanics have always given me excellent work and fast service."
- Bill Honeycutt

"I had radiator problems with my 1999 Cadillac. Jason took the car in and had it repaired in less than 24 hours. Great service."
- Gary Rose

" Robert's Auto Repair is the best place in Roane county that I have found to get fast professional auto repair. Jason knows that when you bring your car in for service you need it back as soon as possible and that is very important to me. I am very satisfied with his service."
- Rick

"I have a 1985 300zx.Its had a bad miss every since I've owned it. I have taken it to several shops including Nissan. Roberts is the only shop to find and fix the problem for a great price. I would highly recommend Roberts for all you auto repair needs."
- Ted Hamilton

"Over the last year Jason and his crew have worked on my Saturn VUE three seperate times. Each time I had taken it to the dealer first and been giving a ridiculously high estimate. Jason not only completed all the work they suggested, but charged me less than HALF of what the dealership wanted! All three repairs were serious and I\'ve had NO PROBLEMS since! I cannot tell you what a huge relief it is knowing that I have a knowledgeable and HONEST mechanic that I can trust to care for my car. Roberts Auto is the best!"
- Kristina Kelsey

"Jason and his employees continue to keep my vehicles in great working order at very reasonable rates. I can trust what they say and that the work will be fast and dependable. I never have to worry if the job is going to be done right, I know that it will! They work around my busy schedule and get the job done faster than some places take to change your oil. Quality, honesty and dependability are three things you are guaranteed to always find at Roberts Auto Repair."
- Susan Baker

"We were headed to Knoxville from Nashville with a car full of kids and baggage when the tread on a rear tire came off. Still able to drive it, I found Roberts Auto Repair. They had the tire changed and us back on the road in short time - and didn't charge us a thing. Thanks again!"
- Jim Berg

"Roberts Auto Repair is clearly the best mechanical shop in Roane County. Jason and his crew have done repair and preventive work on our car and do a fantastic job. Jason is fair, very hard working with extremely reasonable rates. I wouldn\'t hesitate a second to recommend Jason and Roberts Auto Repair to anyone."
- Doug and Jayne Jackson

"Jason and his team have taken care of our car and truck. We moved here 3 years ago and so glad we found his shop. They are honest, reliable, reasonable. Thanks."
- Bill & Mary Kovalsky

"I was on my way to nashville and sputter sputter put put. My cars fuel pump was terminal. I just about coasted into Roberts Auto Repair. Only after the guy at Lowe's pointed me in that direction. I thought to myself, great. I'm going to be stuck for at least a day. I didnt have a day. Well Mr. Roberts hooked me right up. I was on my way in 2.5 hours give or take 10 min. I would recomend Roberts Auto Repair to anyone I know or anyone at all, if they happened to pass Harriman TN. Thanks again."
- Johnny M. (Vermont)

"I have had Roberts Auto work on a few of my cars and I would not trust my car to anyone else. They have always gone above and beyond to help me keep my car on the road. And the prices can not be beaten anywhere. I put more trust in Jason and his crew than I do in the dealership."
- Charles Sitzlar

"I know when i take my car or truck to Jason for repair it will be done right and i don't worry worry about it. I have been 100 percent satisfied with everything he's done."
- Billy Smith

"I have been really satisfied with everything Roberts Auto Repair has done for me. He takes care of all me and my familys autos. These guys are tops in our book."
- Debra Smith

"It is not common anymore to find a place like Roberts. All the mechanics are very knowledgeable on their craft. They do not look at it as a J.O.B. but a chance to do what they enjoy. Many times I have stopped just to talk with them. I find it amazing how they are all so willing to help everyone that stops in. From giving directions to stop what they are doing and go look at someone's car, fix it, smile at the person tell them there is no charge and go back to working on the vehicle on the rack. They are concerned not only about fixing the car but about the person as well and how they are doing. As a small business owner I have counted on them to keep both my company and private vehicles running and would not consider using anyone else . They do not over charge or make repairs that are not necessary. They explain exactly what they will do before they do it and then show you what they have done when you pick it up. They are quick about doing their task and very proficient."
- Mike McCain

"Mr.Roberts thanks for the good service & reasonable cost on repairing my car. It's rare to find someone as honest & compassionate as you are. Thanks again."
- S. Booker

"We've been going to Roberts Auto Repair since they opened in Midtown. I trust Jason Roberts and his crew with my family's vehicles (and ultimately my family's safety). Jason Roberts has always been fair and reasonable. I highly reccomend this shop for all your auto needs."
- Lee & Rebecca Stewart

"We've been going to Jason now since he opened. He is the most honest, hard-working repair business around. The best thing is that he is a Christian...that's what makes the difference to me!"
- Nancy

"I took my 2003 Dodge Caravan to Jason's because at 100,000 miles just about everything was worn out, struts, spark plugs, spark plug wires, etc. Jason did a great job making everything right at a reasonable cost. I just got back from a trip to the East coast and I averaged 28 miles to the gallon for over a thousand miles and it drove like a new car."
- George Matsinger

"I have been using Roberts Auto Repair since moving to Roane County. They are very trustworthy and honest and I know that I'm not going to get ripped off from them. There prices are reasonable and Jason the owner is always helpful. I recommend them to anyone who needs a good and honest mechanic."
- Vicki

"I trust Jason and his crew to work on all my cars and truck. His prices are the best around and his quality service is great. I refer all my friends and family to him."
-Bob Deutsch

"Roberts Auto Repair takes care of the vehicles for the company I work for. When one of our vehicles needs repair, Jason and his staff treat us like we are their only customer. They keep track of each vehicle and what has been repaired. Their prices can't be beat anywhere. They also have many other contacts in the auto industry to get us quality towing and auto body work done. We trust our vehicles to Jason and his staff and wouldn't take them anywhere else."
- Jackie

"I drove to Roberts Auto Repair in a clunker that my mother refused to ride in, and drove away in what felt like a new vehicle. The team replaced a broken tail/brake light assembly by shopping around for a used replacement at junkyards! They did a complete engine diagnostics, gave me a tune-up and replaced parts. I was going to sell it, but changed my mind and will keep it. Roberts Auto Repair deserves a 5-star rating!"
- Colleen

"I did my own auto work untill I could not do it any more. I used many shops in Roane County but these men are the best I ever seen turning a wrench. I trust them."
- Raymond Myers

"As a single mother and owner of a 21-year-old car, I needed a reliable mechanic. When I found Roberts Auto Repair, my worries disappeared. Jason and his staff give quality personal service. My needs became theirs. I now have the peace of mind to travel anywhere I please. If an unforseen emergency arises, I am confident that Jason will be there to help me get back on the road again."
- Jackie

"Never have I been to an auto repair biz & left with a smile on my face until now! These guys are amazing! Honest, trustworthy, and they sent me home very happy. The price was very reasonable and my toyota (which is my baby) runs excellent! I recommend Robert\'s to everyone! They have gained a life time
customer."
-Teresa Raymond

"Roberts Auto Repair is awesome! These guys are quick and very professional. The prices are always reasonable and service always outstanding."
- Sharon

 

 

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